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How To Open A Cash Account With WHC Hire

When it comes to hiring equipment from us, WHC Hire offers two types of accounts to operate from… cash and trade accounts. In this guide, we’ll cover everything you need to know about cash accounts, their benefits, who can use them, and the simple steps for setting one up. A cash account operates on a pay-as-you-go basis, meaning security deposits are taken and payment is required immediately upon returning the equipment. This makes it different from a trade account, which offers monthly invoicing. Let’s look at the key areas you need to know about cash accounts with WHC Hire.

Benefits of a Cash Account With WHC Hire

A cash account with WHC Hire offers several advantages:

  • No Outstanding Payments: With a cash account, you pay for what you use, which means no worrying about monthly invoicing.
  • Cost-Effective: Because you pay as you go, you’re only charged for the time and equipment you use, making it more manageable.
  • No Downtime Costs: There’s no responsibility for maintaining or repairing the equipment—just return it, and you’re done!

Cash accounts are a popular choice among DIY enthusiasts and small businesses that don’t use our services regularly. However, some frequent users also prefer to operate with a cash account. Ultimately, the choice of account is entirely up to your preference and needs.

Who Can Use a Cash Account?

One of the best aspects of a WHC Hire cash account is its accessibility. You don’t need to run a business to qualify for one. As long as you’re over the age of 18 and have the required identification, you can open a cash account with WHC Hire. It’s perfect for:

  • DIYers: Home improvement or personal projects can benefit from the flexibility of a cash account.
  • Small Businesses: Companies that require occasional equipment hire without the need for trade credit or monthly invoicing.

How to Set Up a Cash Account

Setting up a cash account with WHC Hire is a quick and simple process. To guide you here is a basic description of the process to get you started.

  1. Complete a Cash Account Form: Visit our website to download the form, or visit your local WHC Hire depot to collect a physical copy.
  2. Provide Identification: We’ll need two forms of ID—either a choice of driver’s license or passport, plus a utility bill with your current address.
  3. Process Your Information: Once we verify your details, your account will be set up in our system and ready to use in minutes.

This process can be completed quickly in-store with the help of our team. To save time, you can download and fill out the cash account form online before your visit. Once your account is active, you’ll be ready to book your first piece of equipment!

Why Do We Need Your Identification?

When opening a cash account with WHC Hire, our team will need to verify your identification to ensure the security of the equipment. Once you take ownership of the equipment you are renting, you’ll become 100% responsible for it. All information you will find in our terms of service on your hire agreement.

Once you have set up a cash account you will be able to quickly book equipment through us when you need it.

Security Deposits

When booking WHC Hire equipment with a cash account, you’ll be required to pay a security deposit before receiving the machinery. The deposit amount will depend on the size, value, and duration of the hire period. This deposit ensures the safe and proper return of the equipment. If any additional charges apply (for fuel, cleaning, or damages), these will be deducted from your deposit.

If you would like to find out the security deposit for a particular piece of machinery, then please contact your local WHC Hire depot and speak to one of our team.

How to Pay Cash Account Balances

Paying your balance with a WHC Hire cash account is straightforward. Once you’ve either off-hired or returned your equipment:

  1. We will calculate the final balance, this will include the duration of hire plus any delivery/collection costs that have previously been quoted.
  2. Your security deposit will be refunded, minus any applicable costs. (Fuel charges, cleaning costs, damage, etc).
  3. Remaining balances can be refunded or settled over the phone or in the depot with a member of our team. Please remember that WHC Hire does not accept cash deposits or payments.

We recommend that all remaining cash deposits be refunded within 3-5 working days. Please note this is completely dependent on your bank. If you are ever unsure about the payment or refund process, please reach out to your local depot for any additional information.

Do You Need Hired-In Plant Insurance With A Cash Account?

Hired-in-plant insurance is not a requirement oncash accounts with WHC Hire. However, we would highly advise that you organise cover to protect the equipment during your rental period. Some business insurance companies can add this feature to your current policy, usually for an added fee. However, for most cash account customers, opting for temporary hired-in plant insurance is best advised.

Remember that when the equipment is in your possession, you are completely responsible for it. Therefore, your policy must exceed the value of the equipment you are renting. Some temporary insurance policies may require the make, model and serial number of the machinery. If this is the case, please get in touch with your local WHC Hire depot to help.

For a deep dive into plant hire insurance, including recommendations of who to work with check out this resource from our vault.

Conclusion

Returning small digging machines to supplier checks

Opening a cash account with WHC Hire is a fast and flexible option for individuals or businesses that prefer to work with us on a pay-as-they-go basis. Whether you’re a DIYer, a small business owner, or simply looking for a hassle-free hire experience, a cash account is ideal.

To get started, download a cash account form today or visit your local WHC Hire depot. We are looking forward to welcoming you to our wide range of high-performance plant and tool hire equipment.

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